Fast, reliable, and local – that’s FoodGO.
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Fast, reliable, and local – that’s FoodGO.
Last updated: October 2025
Welcome to FoodGo. Your privacy matters to us. This Privacy Policy explains how FoodGo Ltd collects, uses, and protects your personal information when you use our website and mobile applications — including FoodGo, FoodGo Business, and FoodGo Delivery (together, the “Platform”).
By using FoodGo, you agree to the collection and use of your data as described in this policy.
FoodGo Ltd is a UK-based company providing food and grocery delivery services through its digital platform.
If you have any questions about this Privacy Policy, please contact us at:
info@foodgo.uk
We collect different types of data depending on how you use our services:
Name, email address, and phone number
Delivery address and order history
Payment details (processed securely via third-party payment providers)
Location data for accurate delivery
Business name, address, and contact details
Menu, pricing, and product information
Bank and payment information for payouts
Name, contact details, and identification documents
Vehicle and insurance details
Real-time location during delivery
Payment and payout information
We use your information to:
Provide and improve our services
Process and deliver orders efficiently
Manage accounts and customer support
Handle payments securely
Communicate updates, offers, and promotions (with your consent)
Ensure safety and compliance with UK regulations
We share your data only when necessary, for example:
With restaurants and stores to process your orders
With delivery drivers to complete deliveries
With trusted payment processors and IT providers
When required by law or government authorities
We never sell your personal data to third parties.
We take data protection seriously.
All personal data is stored securely and encrypted where necessary.
Access is limited to authorised staff and partners who require it to provide services.
We keep your information only as long as necessary for business, legal, or tax purposes.
You can request deletion of your account and associated data anytime by contacting info@foodgo.uk.
You have the right to:
Access the data we hold about you
Correct inaccurate or outdated information
Request deletion (“Right to be forgotten”)
Restrict or object to data processing
Withdraw consent at any time
To exercise these rights, email us at info@foodgo.uk.
Our website and apps use cookies and similar technologies to improve performance, personalise your experience, and analyse usage.
For more details, please see our Cookies Policy.
We may link to third-party platforms such as payment gateways or Google Maps. These services have their own privacy policies, which we encourage you to review.
We may update this Privacy Policy occasionally to reflect changes in technology or law.
The latest version will always be available on our website, with the date of the last update shown above.
If you have questions, concerns, or complaints about how we handle your data, please contact:
info@foodgo.uk
If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) in the UK.
