Fast, reliable, and local – that’s FoodGO.
Order Food • Get Groceries • Earn as a Driver – All with FoodGO | Fast Delivery • Local Restaurants • Fresh Groceries • Across the UK | Download on the App Store & Google Play
Fast, reliable, and local – that’s FoodGO.
Last updated: October 2025
Welcome to FoodGo. Please read these Terms and Conditions (“Terms”) carefully before using our website, mobile applications, and related services (collectively, the “Platform”).
By accessing or using FoodGo, you agree to be bound by these Terms. If you do not agree, please do not use our services.
FoodGo is a UK-based platform operated by FoodGo Ltd, providing online ordering and delivery services connecting customers, restaurants, grocery stores, and delivery drivers.
For any questions, please contact us at info@foodgo.uk.
FoodGo offers three mobile applications:
FoodGo App – for customers to order food and groceries.
FoodGo Business App – for restaurants and grocery stores to manage their listings, menus, and orders.
FoodGo Delivery App – for registered drivers to receive and complete delivery requests.
FoodGo acts as a facilitator between users, businesses, and drivers. We do not prepare food, own restaurants, or employ drivers directly.
To use our apps or website, you must:
Be at least 18 years old
Provide accurate, complete, and current information
Use the Platform in compliance with all applicable UK laws
We reserve the right to suspend or terminate any account that violates these Terms or engages in fraudulent or abusive activity.
All orders placed through FoodGo are subject to acceptance by the restaurant or store.
Prices, menus, and availability are determined by each business.
Payments must be made through the secure payment system provided in the FoodGo App.
FoodGo is not responsible for incorrect prices, unavailable items, or delays caused by third-party businesses.
Deliveries are fulfilled by independent delivery partners using the FoodGo Delivery App.
Estimated delivery times are provided for convenience and may vary due to distance, traffic, or weather conditions.
FoodGo is not liable for delays once the order has been handed to a driver.
Refunds or cancellations depend on the restaurant’s or store’s policy and the stage of order preparation.
If you believe there is an issue with your order, please contact FoodGo support within a reasonable timeframe.
Businesses using the FoodGo Business App must provide accurate details, menus, and pricing.
They are responsible for food safety, product quality, and compliance with UK food and consumer protection laws.
Drivers using the FoodGo Delivery App act as independent contractors, not employees of FoodGo.
They are responsible for maintaining valid insurance, vehicle documents, and compliance with UK road laws.
All content on the FoodGo Platform — including logos, trademarks, text, and images — is owned or licensed by FoodGo Ltd.
You may not copy, distribute, or reproduce any material without written permission.
FoodGo provides the Platform “as is” and makes no warranties of any kind, express or implied.
We are not liable for:
Mistakes or delays caused by restaurants, stores, or drivers
Loss of profits or data
Service interruptions or technical issues
Nothing in these Terms limits liability for death or personal injury caused by negligence.
Your personal data is handled according to our [Privacy Policy], which complies with the UK GDPR.
By using FoodGo, you consent to such data collection and processing.
We may update these Terms occasionally. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Platform means you accept the revised Terms.
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.
If you have any questions about these Terms, please contact us:
info@foodgo.uk
